FAQ

Our car diffuser is made of premium lambskin leather, which is soft to the touch and rich in texture. It features a magnetic design that securely attaches to most car air vents. Additionally, it comes with an adjustable switch, allowing you to control the intensity of the fragrance to suit your preferences.

To start using our car diffuser, you'll need the following:

• A Delfino car diffuser case
• A scented insert (included with the diffuser case)
• A car air vent. Installation is easy—just clip the diffuser onto your car air vent, and you're ready to go.

Our diffuser uses scents derived from organic natural plants, ensuring that the fragrance is fresh, pure, and safe. Our fragrances are suitable for households with children and pets.

Each scented insert lasts approximately 1-2 months, depending on your environment and usage frequency.

Replacing the scent is easy—simply open the magnetic diffuser, remove the old refill, and insert a new one. The process is quick and hassle-free.

Absolutely! Our diffuser is elegantly designed and offers luxurious scents, making it a perfect gift for family, friends, or colleagues. Simply add the gift option to your shopping cart and we will make it pretty for you.

The Delfino car diffuser features an adjustable switch, allowing you to control the strength of the fragrance to suit your preferences.

Our diffuser is designed to be compatible with most car air vents. For Tesla owners, please select the Tesla vent clip variant to ensure a perfect fit.

Yes, we offer a scent refill subscription service, and as a subscriber, your $6 shipping fee is waived, which is equivalent to a 20% discount. You can customize the delivery frequency to suit your needs, and subscriptions can be adjusted or canceled at any time through our website.

Yes, we offer free ground shipping on all U.S. orders over $55. For international orders, shipping fees and duties are calculated at checkout.

Yes, we offer global shipping, ensuring that you can enjoy our premium products no matter where you are. For more information, please visit our Shipping Policy page.

Once your order is placed, you’ll receive a confirmation email with your order number and tracking information. You can click the link in the email to track your order, or visit our website and contact our customer service team for further assistance.

We offer a convenient return policy. If you're not happy with your purchase, you can request a return or exchange within 14 days of receiving your product. The item must be unopened, unused, and in its original packaging. For more information, please visit our Refund Policy page.